TERMS OF USE
Last updated: September 14, 2026
Welcome to AI GDPR Audit Tool (hereinafter — the Application). Before you start using the Application, please read these Terms of Service (hereinafter — the Terms) carefully.
The owner and maintainer of the Application is self-employed person Ilona Samoviča (hereinafter — the Provider). By starting to use the Application, uploading documents, or making a payment, You (hereinafter — the User) confirm that You fully agree to these Terms and undertake to comply with them.
1. Nature of the service and Artificial Intelligence (AI) status
1.1. The Application is an automated software tool that uses artificial intelligence algorithms (GeminiAI API) to perform initial express analysis of documents and provide recommendations regarding the General Data Protection Regulation (GDPR).
1.2. Exclusion of legal services: The Application and the Provider do not provide legal services, legal advice, attorney assistance, or official opinions. The report generated by the Application is solely for informational and educational purposes.
1.3. Human-in-the-Loop principle: In accordance with the EU Artificial Intelligence Act (EU AI Act), the Application operates as a consultative auxiliary tool. The User assumes full responsibility for evaluating the recommendations provided by the Application.
The final decision on making any corrections to documents or their legal compliance must be made by a qualified specialist (a human).
2. Terms of use and restrictions
2.1. The Application is intended for use only by adults (18+) and legal entities in the context of their economic or professional activities (B2B).
2.2. Demo mode: The User has the right to test up to 2 (two) documents per day free of charge for familiarization purposes. The Provider reserves the right to change or cancel Demo mode limits at any time without prior notice.
2.3. The User is prohibited from:
• Using the Application in a way that may overload, damage, or disrupt its infrastructure (Next.js/Vercel/FastAPI);
• Attempting to automatically extract data (_scraping_), bypass Demo mode limitations, or perform reverse engineering;
• Uploading documents containing state secrets, illegal content, or violating third-party intellectual property rights.
3. Billing and financial intermediary
3.1. Paid services are provided on a "pay-per-document" basis and/or according to pricing plans indicated in the Application (including a monthly subscription with a fixed number of full document audits per billing period).
3.2. Merchant of Record (MoR) / payment provider: All payments, invoicing, and calculation and collection of applicable taxes (including VAT) on behalf of the Provider are performed by a Merchant of Record (MoR) payment provider engaged by the Provider. The specific payment provider may change over time. By making a payment, You enter into a purchase transaction with the payment provider then in use and agree to that provider's platform terms.
3.3. After successful payment, a unique link (_magic link_) to access the analysis report is sent to the email address provided by the User.
3.4. Subscription access: Where a monthly subscription applies, access is identified by the email address used at checkout (no separate password account). Unused audits do not roll over after the billing period ends. If a renewal payment fails while the current period is still open, remaining access for that paid period may continue until the period end date, subject to the payment provider's and the Application's technical rules; the User should update payment details promptly.
3.5. Billing, invoices, refunds processed by the payment provider, and cancellation of recurring plans are handled through the payment provider's customer tools (for example, a customer portal link in service emails) or via the Provider's support contact.
4. Right of withdrawal and refunds (Refund Policy)
4.1. Given that the Application service (digital content generation) is fulfilled immediately after payment, the User expressly agrees to waive the right of withdrawal from the moment document analysis is initiated and the report is prepared (in accordance with the Consumer Rights Protection Law of the Republic of Latvia and EU directives on digital content).
4.2. Refunds are possible only if a technical error in the system prevents the report from being generated and the Provider is unable to resolve it within 48 hours of receiving the claim.
5. Limitation of liability (Disclaimer)
5.1. No warranties: The service is provided on an "as is" and "as available" basis. The Provider does not guarantee that the results provided by the Application will be 100% accurate, complete, or that they will fully protect the User from claims or penalties by supervisory authorities (e.g., the Data State Inspectorate).
5.2. Exclusion of liability: The Provider shall in no event be liable for any direct, indirect, incidental, or consequential damages, lost profits, reputational harm, or data loss incurred by the User as a result of using the Application, its recommendations, or system errors.
5.3. Maximum liability: In any case, the Provider's total financial liability to the User under these Terms is limited to the amount actually paid by the User for the specific document check that gave rise to the dispute.
6. Confidentiality and data security
6.1. The Provider adheres to the "Zero-Retention" principle: uploaded documents are deleted after successful analysis; temporary copies in object storage are not kept as long-term records and are subject to short automatic retention limits described in the Privacy Policy.
6.2. The User's personal data (email, payment metadata) is processed strictly in accordance with the Application's Privacy Policy, which is an integral part of these Terms.
6.3. Document content is not used for AI model training and is not transferred to third parties except for secure, encrypted transmission to the GeminiAI API for analysis in the EU region and to processors listed in the Privacy Policy as needed to operate the service.
7. Dispute resolution and applicable law
7.1. These Terms are drafted and governed in accordance with the laws in force in the Republic of Latvia and the European Union.
7.2. All disputes and disagreements that may arise in connection with the performance of these Terms shall be resolved through mutual negotiations. If no agreement is reached, the dispute shall be submitted to a court in the Republic of Latvia at the Provider's legal address/declared place of residence.
8. Contact and claims
8.1. In case of questions, technical problems, or claims, the User may contact the Provider by email: info@prosolvely.com. The Provider undertakes to review submissions and provide a response within a reasonable time, but no later than 5 (five) business days.